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The Endocrine Clinic | Memphis and Southaven

EndocrinologyGermantown, TN

★★★★☆4.0/537 reviews across 2 platforms

Ratings by platform

  • Apple Maps: 80% (5 ratings) (5)
  • Wheree (Baptist Medical Group - The Endocrine Clinic, Southaven): 8.6/10 (Not explicitly stated)
  • WebMD (Dr. Alan Cohen): 4.0/5 (37 ratings)

What patients say

Patients praise

  • Physicians described as knowledgeable, thorough, and compassionate
  • Appreciation for specific staff members and nurse practitioners
  • Quality of specialized endocrine care and medical expertise
  • Clean and well-regarded facilities

Common complaints

  • Difficulty reaching staff by phone or experiencing long wait times on hold
  • Communication challenges regarding prescription refills or follow-up calls
  • Mixed experiences with specific office staff or nurses

In patients' words

"She has TI Diabetes and always teaches me something new... I have been seeing her and Dr. Cohen for 3 years now and am proud to say that this is the best endocrinologist practice that I have ever seen!"

Patient review (Catherine Hayley)

"Very poor!!! I can't get a new prescription since January. They checked my blood, no call back. I called several times, l came to clinic- it is very far from my house. They promised... but no response!!!"

Patient review (WebMD)

"I hate dealing with these people, and honestly if I didn't love Dr. Karabell so much, I would find another office. Most of the time when I call, I wait on hold for 10+ minutes and no one ever..."

MapQuest user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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