Behavioral Health Services | Psychiatry Services - Confluence Health
Counseling and Mental Health Services • Geneva, IN
Ratings by platform
- Medicare.gov / HCAHPS: 4 out of 5 stars (overall hospital rating) (394 patient surveys)
- Top-Rated.Online (Wenatchee Valley Hospital & Clinics): 2.10 out of 5 stars (64 reviews)
What patients say
Patients praise
- same-day appointment availability for some services
- thorough care and effective medication management from specific providers
- kind staff interactions
Common complaints
- difficulties securing appointments
- lack of follow-up on referrals and communications
- perceived rushed or incomplete exams
- concerns regarding billing practices and costs
In patients' words
"I wanted to establish Confluence as my primary provider... but my recent experience has been challenging, disappointing, and bad for my health... none followed up as promised, and I still haven’t received a return call after four months."
— Top-Rated.Online review"I have seen other therapists for more than 20 years... I was misdiagnosed and took the wrong medicines for years... After several visits Dr. Giannandrea was... able to diagnosis my mental health issues and... help me."
— Vitals.com review for Dr. Stephanie GiannandreaMore clinics in Geneva
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