Parkland's Garland Health Center

Patients praise

• Positive experiences with specific providers who are praised as professional and caring
• Helpful administrative or nursing staff who go the extra mile for patients
• Effective assistance with administrative tasks like medication refills and patient portal registration

Common complaints

• Long wait times in the ER/clinic environment
• Perceived rudeness or lack of empathy from some staff members
• Difficulties with front office communication and responsiveness
• Frustration with specific departments such as the laboratory