Urgent Care at Garden Grove Medical Offices - Kaiser Permanente
Urgent Care • Garden Grove, CA
Ratings by platform
- urgentcaremap.health: 3.5/5 (66)
- bippermedia.com: 3.3/5 (45)
- Yahoo Local: 3.0/5 (282)
What patients say
Patients praise
- Caring nursing and frontline staff in some instances
- Efficient care for critical or urgent issues when prioritized correctly
- Clean and remodeled facilities
Common complaints
- Long wait times for urgent care services
- Dissatisfaction with triage prioritization processes
- Some reports of unprofessional staff or dismissive medical providers
In patients' words
"Had to wait more than 2 hrs to see the doctor. It's not fair that the "nurses" checking you in get to decide how long you wait in the waiting area depending on how "urgent" your visit is."
— LocalityBiz review"I went in with chest pain around my heart. I was told the wait would be three hours, but they got me into triage within the hour and performed an ekg. They expedited my blood work and x-rays and really helped me out."
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