Pediatrics & Neonatology Medical Group - Garden Grove, CA
Pediatrics • Garden Grove, CA
Ratings by platform
- Yelp/MapQuest: 2.5/5 (4 (on Yelp))
- Birdeye: 2.7/5 (20)
What patients say
Patients praise
- Patients generally enjoy the care provided by the doctors
- Some patients experience efficient, quick visits depending on the specific location or time
- Helpful telephone support, including on weekends
Common complaints
- Long wait times to see doctors, even with appointments
- Unprofessional or rude front desk staff
- Difficulty scheduling appointments for sick children
- Issues with medication refills and administrative processes
In patients' words
"Takes forever just to be seen by a doctor here. 7 day old baby had to wait in the not so clean environment for an hour. Not coming back."
— Yelp review via MapQuest"They never have appointments available. Kids dont schedule when they get sick. They wan you to wait 3-5 day to actually being seen. We always end up goin to the er to be seen."
— Patient review via haogiayensao.com"I am not a patient of this office, but had an urgent question about a medication and my regular pediatrician was not open. They answered on the weekend and the doctor was able to help me over the phone. Very excellent service!"
— Patient review via haogiayensao.comMore clinics in Garden Grove
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