Garden Grove Medical Clinic and Walk In Clinic - Healthpointe
Pain Management • Garden Grove, CA
Ratings by platform
- Birdeye: 4.4 out of 5 stars (976 reviews)
- Yelp: 3.2 out of 5 stars (80 reviews)
What patients say
Patients praise
- Professional and caring medical staff, particularly cited for certain physicians
- Clean and well-maintained waiting room and facilities
- Convenient parking availability
- Some patients report efficient and quick check-in processes
Common complaints
- Long wait times for appointments and while in the clinic
- Difficulties with administrative tasks including paperwork completion and communication with Workers' Compensation cases
- Perceived unprofessional or poor attitude from front office staff
- Concerns regarding the quality of medical care and doctor responsiveness
In patients' words
"When I walked in the front office girls gave me a crappy attitude along with dirty looks. I waited for two hours to see the PA."
— Unilocal review"Waited a total 2 hrs for a 10 chat with her. Avoid this place if at all possible!!!"
— LocalityBiz review"Dr Cortes staff is always amazing!! Check in is always quick, check out just as well."
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