Garden Grove Medical Clinic and Walk In Clinic - Healthpointe
Orthopedic Care • Garden Grove, CA
Ratings by platform
- Healthpointe Official Website: 4.8/5 (386 reviews)
- Birdeye: 4.4/5 (976 reviews)
- Apple Maps/Yelp integration: 3.2/5 (80 reviews (on Yelp via Apple Maps))
What patients say
Patients praise
- Clean and well-maintained facility with adequate parking
- Some patients report friendly, knowledgeable, and caring interactions with specific staff members and providers
- Convenience of a walk-in clinic for certain services like DOT exams
Common complaints
- Long wait times for appointments and walk-ins
- Frustration with communication and responsiveness of office staff
- Difficulties with workers' compensation paperwork, documentation, and coordination
- Perceived lack of empathy or invalidation of patient concerns by medical staff
- Inconsistency in the quality of care between different practitioners
In patients' words
"Arrived 10/18/23 at 2:45 for my 3:00pm appt... Waited a total 2 hrs for a 10 chat with her. Avoid this place if at all possible!!!"
— Patient review via LocalityBiz"The staff here in Garden Grove are all very knowledgeable, caring and informative... They treat you like [family]."
— Patient review via Unilocal/Apple Maps"The only complaint that I have is that the workman's comp keeps denying services due to the fact that the doctors don't respond according to them."
— Patient review via LocalityBizMore clinics in Garden Grove
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