UT Southwestern Primary Care at Frisco
Primary Care • Frisco, TX
Ratings by platform
- Birdeye (aggregating Google reviews): 3.1 out of 5 stars (113 reviews)
- Zocdoc: 4.95 out of 5 stars (Not specified (Zocdoc))
What patients say
Patients praise
- Clean and organized facilities
- Professional and caring medical staff reported by some patients
- Short wait times reported at certain locations
Common complaints
- Difficulties reaching staff via phone
- Complaints regarding billing department communication
- Instances of perceived dismissiveness or lack of compassion by staff
In patients' words
"I had my robotic radical prostatectomy surgery in this hospital. They could not have been better, from the doctors, staff, nurses, labs and radiology department. Super polite, respectful and caring of my well being."
— Birdeye/Google Review"Called them multiple times to reschedule an appointment. Someone picked up after 8th call, asked me for details and went mute."
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