Urgent Care in Fremont, CA | Washington Health Group
Urgent Care • Fremont, CA
Ratings by platform
- urgentcaremap.health: 2.3/5 (36 reviews)
- Yahoo Local (Washington Health): 2.0/5 (312 reviews)
- Birdeye (Outpatient Lab): 3.0/5 (22 reviews)
- Birdeye (Outpatient Imaging): 2.5/5 (8 reviews)
What patients say
Patients praise
- Professional and expert medical staff mentioned in some reviews
- Efficiency in specific interactions, such as quick check-ins or effective lab technicians
- Availability of modern technology and accessible facilities
Common complaints
- Long wait times in the emergency department and for phone support
- Inconsistent quality of care reported by patients
- Difficulties with phone operators and reaching staff in the billing department
- Concerns regarding staff communication and responsiveness to patient needs
- Complaints about follow-up processes, such as delayed lab results and imaging issues
In patients' words
"We've been here with a bleeding four year old and it's going on to 3 hour wait. Everyone that came in after us has gone in..."
— Yahoo Local Review (Cynthia C.)"nurses are attentive and doctor staff is very expert and well versed in anything medical."
— Yahoo Local Review (Debra R. J.)"It’s been more than a month and I still don’t have the diagnosis. It is frustrating"
— Birdeye Review (Outpatient Lab)More clinics in Fremont
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