Fremont Sleep Medicine - Sutter Health
Sleep Medicine • Fremont, CA
Ratings by platform
- Google My Business: 3.3/5 (6 reviews)
- Healthgrades: 2.5/5 (6 reviews)
What patients say
Patients praise
- Some patients reported positive experiences resulting in high ratings
Common complaints
- Long wait times for appointments and between referral and treatment
- Strict and inflexible late policies leading to appointment cancellations
- Difficulty reaching the office via phone
- Perceived lack of empathy from staff
- Reports of rushed appointments and poor communication from specific providers
In patients' words
"I was late by 2 minutes due to a meeting and they didn’t take me. Zero empathy... They should have atleast as a courtesy called me before cancelling my appointment."
— Google My Business Review"Wait times are absurdly long. Perhaps it's because sleep apnea is not as urgent of a diagnosis, but I cannot fathom why appointments occur. It will have been nearly 6 months from referral to receiving my CPAP device."
— Healthgrades ReviewMore clinics in Fremont
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