Bay Area Community Health
Primary Care • Fremont, CA
Ratings by platform
- Google: 2.8 out of 5 (64 reviews (Google))
- Facebook: 76% recommend (33 reviews (Facebook))
What patients say
Patients praise
- Positive interactions with specific doctors and medical staff (e.g., nurses, MDs, NPs)
- Appreciation for the range of affordable/sliding-scale medical services provided to the community
- Efficient handling of specific urgent care or vaccination needs
Common complaints
- Difficulties with phone system and scheduling appointments
- Rude or dismissive behavior from call center/administrative staff
- Frustration with communication, including inability to resolve complaints regarding mental health services
- Reported issues accessing care team providers
In patients' words
"I've been with this company for many years now and I have to give respect and credit when it's due to Dr Dickey solely & only. For being the best respectfulest honest and loyaltiest real stand up man. But unfortunately as for the rest of this company it's hurrable. The call centers manager and his staff are very rude and disrespectful."
— Patient review on ClinicsForFree / LocalityBiz"I was so impressed with by the customer service and thorough work of nurses, medical assistance and MD Konda and NP Lagman... The clinic Bay Area Community Health service and their systems is on top for health services and compassion."
— Patient review on BusinessYabMore clinics in Fremont
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