Neurology at Fremont Medical Center - Kaiser Permanente
Neurology • Fremont, CA
Ratings by platform
- Birdeye: 4.2/5 (1,169 reviews)
- Yelp: 2.6/5 (290 reviews)
- U.S. News & World Report: 3/5 (6 reviews)
What patients say
Patients praise
- Professional and knowledgeable medical staff
- Emphasis on preventative healthcare approach
- Some reports of prompt service and courteous interactions
Common complaints
- Difficulty booking appointments and long wait times
- Complaints regarding staff demeanor and professional conduct
- Perception of limited focus on complex patient needs in the HMO model
- Mixed reviews regarding administrative efficiency
In patients' words
"They are reletively prompt on appointments. the wait int he waithing room for my is about 10-15 minutes the which isn't bad. THe only trouble at times is getting that appointment."
— Birdeye"Doctor Norton was outright derogatory, degrading, and catty during appointment. At one point lost her temper and began hitting her computer screen and using profanities as if I wasn’t even there."
— HealthgradesMore clinics in Fremont
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