Fremont Family Physicians
Family Medicine • Fremont, CA
Ratings by platform
- Birdeye (Fremont Medical Group Inc): 3.4 out of 5 stars (7 reviews)
- Healthgrades (Dr. Nancy Serpa): 4.8 out of 5 stars (12 reviews)
- Healthgrades (Dr. Nancy Salama): 2.2 out of 5 stars (5 ratings)
- Healthgrades (Dr. Harpreet Singh): 3.0 out of 5 stars (2 ratings)
What patients say
Patients praise
- Caring and thorough providers
- Helpful and friendly staff members (in some cases)
- Easy access to appointments/convenience
- Appointments that do not feel rushed
Common complaints
- Long wait times
- Issues with billing and communication
- Perceived poor bedside manner or unhelpfulness
- Difficulty scheduling appointments and last-minute cancellations
- Concerns about profit-focused treatment suggestions
In patients' words
"This medical practice is by far the worst I've encountered. Their billing system is a mess – the bills they send don't match what my insurance says I owe. ... Stay far away from this place; their shady business practices are a headache you don't need."
— Birdeye review (Fremont Medical Group Inc)"Dr. Serpa takes the time to listen and work with you. I have never had a doctor who is this caring before. I highly recommend her!"
— Healthgrades review (Dr. Nancy Serpa)"from last 2-3 month everytime appointment is cancelled one day before the appointment day and reason is not clear at all."
— Healthgrades review (Dr. Harpreet Singh)More clinics in Fremont
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Patients praise: Personalized and attentive care · Effective pain relief for migraines and back pain.
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