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Chautauqua Medical Services

Pulmonary MedicineFredonia, NY

★★☆☆☆1.7/50 reviews across 1 platforms

Ratings by platform

  • Vitals.com: 1.7/5 to 4.2/5 for individual providers (Not specified (individual provider ratings available))

What patients say

Patients praise

  • Some patients find individual physicians, such as Dr. Bartholomew, to be excellent and direct
  • Some staff members and receptionists are described as amazing and friendly
  • Some patients appreciate the cleanliness of the facility and the ease of getting appointments when needed

Common complaints

  • Long wait times for appointments and in the waiting room
  • Poor communication, including difficulty receiving returned phone calls and slow responses on the patient portal
  • Frequent staff turnover and changes in physicians at the practice
  • Issues with scheduling, including frequent reschedules and administrative errors regarding appointment dates
  • Difficulty with lab work coordination and inflexibility in seeing other providers for acute issues

In patients' words

"Absolutely terrible place, do not go here. Certain members of the staff are rude, complacent, and nonchalant. The staff involved in scheduling do not know how to create a working schedule for patients and their doctors."

Beautihost user review

"Dr. BARTHOLOMEW is the BEST! He is direct and not afraid to tell you when you are not doing yourself any good. He is working very hard to keep you healthy..."

Mappca user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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