FHMS Fredonia, NY Office - Family Health Medical Services
Obstetrics & Gynecology • Fredonia, NY
Ratings by platform
- Birdeye (Aggregate): 4.3 out of 5 stars (18 reviews)
- Better Business Bureau (BBB): A+ (Business Rating) (N/A (Business Profile))
What patients say
Patients praise
- Knowledgeable and compassionate medical providers who are attentive to patient concerns
- Efficient and thorough care, particularly from specific physicians and physician assistants
- Convenient online scheduling and patient portal accessibility
- Generally clean and professional office environments
Common complaints
- Administrative and billing issues, including difficulty reaching offices by phone
- Occasional reports of perceived rude or dismissive behavior by some staff/receptionists
- Concerns regarding the practice feeling more like a corporate "business" than a traditional family practice
- Isolated reports of negative patient-provider interactions
In patients' words
"Many patients highlight Dr. Whitmore’s thoroughness, noting she listens carefully and takes adequate time to address concerns. The professionalism of the team and cleanliness of the facilities receive frequent praise."
— Wheree (Aggregate)"I have been a patient since I was a child and am now 34. I needed to be seen for ongoing elevated blood pressure. They told me they can’t see me for an outstanding balance of $39. ... This is poor patient care."
— LocalityBiz"The doctors, nurses and their staff have always been courteous, knowledgeable, and very helpful for all 10 years that I've been going there."
— LocalityBizMore clinics in Fredonia
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