Fall Hill Gastroenterology
Gastroenterology/Endoscopy • Fredericksburg, VA
Ratings by platform
- Birdeye: 4.4/5 stars based on 231 reviews (231 reviews)
- Yelp (via MapQuest): 2.5/5 stars (9 reviews)
What patients say
Patients praise
- High praise for specific physicians like Dr. Mastri, Dr. Monahan, and Dr. Comerford for their expertise and bedside manner
- Some patients report professional, knowledgeable, and caring staff experiences
- Efficient and prompt handling of urgent medical issues for some patients
- Positive feedback on facility safety and comfort during procedures
Common complaints
- Issues with billing and coding, including unexpected bills and collection notices
- Difficulty reaching the office, unresponsiveness to phone calls, and poor office staff communication
- Complaints regarding perceived lack of patient-centered care and feeling treated like a dollar sign
- Scheduling challenges, including long wait times and issues with automated appointment reminders
- Dissatisfaction with certain nurse practitioners or physician assistants
In patients' words
"Dr. Comerford not only listened carefully, but he HUSTLED MY SON THROUGH THE TESTS... He spoke to the radiologist and called my son just 20 minutes later. Now, how fast is that???"
— Birdeye Review"Dr. Mastri is very good. The billing department is not. I've called 5x and left four messages with no return call."
— LocalityBiz Review"In my opinion this is a money machine without any regard to patient care. Their approach to care lacks listening and alternative treatments."
— RateMDs ReviewMore clinics in Fredericksburg
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