Frederick Urgent Care
Urgent Care • Frederick, MD
Ratings by platform
- MedStar Health: Urgent Care at Frederick (via Birdeye/Google): 4.0 out of 5 stars (aggregate) (1,813 reviews)
- Winding Cross Urgent Care of Frederick: 1.8 to 4.7 out of 5 stars (varied ratings across platforms) (40-5 reviews)
- Patriot Urgent Care - Frederick: 4.7 out of 5 stars (427 reviews)
What patients say
Patients praise
- Professional and friendly staff/providers
- Efficient and quick service in some instances
- Helpful and clear communication regarding care and explanations
- Easy online check-in processes
- Compassionate and thorough medical attention
Common complaints
- Long wait times and delays in care
- Perceived unprofessionalism or dismissive attitudes from staff and providers
- Refusal to accept walk-in patients despite advertised policies
- Concerns over facility cleanliness and infection control protocols (e.g., masking policies)
- Dissatisfaction with diagnostic accuracy or medical experience of practitioners
In patients' words
"It was extremely unnerving to have both providers in a small space treat you maskless after seeing/testing so many covid patients. ... Disgusting. Never again."
— Solv Health (Winding Cross Urgent Care)"Everyone from the receptionist to the doctor and the staff in between were outstanding! Everyone there knew I was not feeling well and were ready and there to help assist in everyway thought of."
— Healthgrades (Winding Cross Urgent Care)"The receptionist, nurse and doctor were wonderful - kind, professional and had senses of humor too which goes a long way in making me feel comfortable."
— Birdeye (MedStar Health: Urgent Care at Frederick)"The toll house urgent care was not good. Karen had an attitude to me and refused to listen me when I asked."
— LocalityBiz (Frederick Health Toll House)More clinics in Frederick
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