Aurora Internal Medicine - Franklin, WI - 53132
Internal Medicine • Franklin, WI
Ratings by platform
- Wheree: 8.8/10 (General clinic rating)
- WebMD Care: 4.5/5 (Dr. Ronald Cohen) (27 ratings)
- Healthgrades: 4.17/5 (Likelihood to recommend Dr. Jeffrey Aldred)
What patients say
Patients praise
- Physicians and staff frequently described as kind, attentive, and professional
- Providers noted for active listening skills and clear communication of conditions and treatments
- Staff, including nursing teams, often commended for their helpfulness and professionalism
Common complaints
- Challenges with appointment scheduling and long wait times
- Difficulties in securing appointments with primary physicians, often resulting in visits with nurse practitioners instead
- Occasional reports of perceived dismissiveness or lack of empathy from some providers
- Dissatisfaction with coordination, specifically concerning urgent care triage and follow-up communication
In patients' words
"Patients commend Dr. Basile’s punctuality and approachable manner, emphasizing his thoroughness in addressing medical concerns."
— Wheree"His bedside manner is great if and when you can get in to see him. That is the challenge. You are typically dealing with his nurse practitioner."
— Healthgrades"The urgent care doctors here are a joke. They do not care about you or your needs - they are just filling a job requirement."
— LocalityBizMore clinics in Franklin
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