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Vanderbilt Medical Group Franklin - Family Medicine

Family Medicine • Franklin, VA

★★★★★4.5/598 reviews across 2 platforms

Ratings by platform

  • WebMD Care: 5.0/5.0 (based on 67 ratings) (67 ratings, 7 reviews)
  • Medical News Today / Healthgrades: 3.5/5.0 (31 reviews)

What patients say

Patients praise

  • Providers are described as attentive, excellent listeners, and unhurried
  • Compassionate and thorough medical care
  • Long-term patient-physician relationships are common
  • Professional and caring nursing staff

Common complaints

  • Mixed patient satisfaction ratings for some providers
  • Potential for negative experiences with office staff and processes

In patients' words

"Dr. Macdonald is the best doctor. He truly cares for me as he did for my dad before he passed away from lung cancer... Can not say enough good about him and his nurses."

— WebMD Review (Dr. James Macdonald)

"Patients consistently praise Dr. Scott Parker for his attentive and unhurried approach during appointments. They frequently describe him as an excellent listener who is easy to talk to and makes appointments comfortable."

— WebMD Overview (Dr. Scott Parker)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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