Aurora Family Medicine - Franklin, WI - 53132
Family Medicine • Franklin, WI
Ratings by platform
- WebMD (Dr. Geoffrey Scott, MD): 4.5 out of 5 (37 ratings) (2 reviews)
- Vitals (Dr. Turia M. Hollingsworth, MD): 4.8 out of 5 (9 ratings; 2 written reviews)
What patients say
Patients praise
- Some patients describe providers as thorough and kind (e.g., Dr. Geoffrey Scott).
- Some patients report being treated with kindness and having their questions answered (e.g., Dr. Michelle Won; Dr. Hollingsworth).
- Patients in at least some reviews report feeling respected and cared for at an Aurora location.
Common complaints
- Patient complaints include dismissiveness/curtness and lack of attention to symptoms or side effects (Dr. Geoffrey Scott on WebMD).
- Some negative complaint themes across Aurora Health include billing/insurance issues and difficulty resolving disputes (BBB, ComplaintsBoard).
In patients' words
"“Dr. Scott is an excellent provider. Very thorough and very kind.”"
— WebMD / Aurora doctor page snippet for Geoffrey Scott"“Very dismissive and downright curt… I had serious side effects to the medications… He didn't seem to notice or didn't care.”"
— WebMD patient review (Dr. Geoffrey Scott)"“I always receive the best treatment, and all of my questions are answered. I feel like I am treated with kindness…”"
— Aurora healthcare doctor profile snippet (Michelle Won, DO)"“Aurora Refuses to put my balance on hold while this is looked into.”"
— BBB complaints page for Aurora HealthMore clinics in Franklin
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