CareNow Urgent Care - Fort Worth
Urgent Care • Fort Worth, TX
Ratings by platform
- Yahoo Local: 2.5/5 (126)
- BirdEye / LocateHub: 4.2/5 (1,914 (Lake Worth location))
- Yelp: 2.8/5 (125)
What patients say
Patients praise
- efficient online check-in process
- some staff members described as sympathetic and helpful
- convenience for minor health issues
Common complaints
- unfriendly or rude staff interactions
- long wait times even with appointments
- billing issues including unauthorized credit card charges and overcharging copays
- concerns regarding quality of care and misdiagnoses
- difficulty in communication with doctors and nurses
In patients' words
"The lady that sit in the front . RUDE...THE LADY WHO CHECKED MY BP.. WAS HORRIBLE. THE DR... JUST THE MEANEST... HE DIDN'T GREET, DIDN'T ASK ME HOW I WAS FEELING.."
— LocalityBiz (CareNow Horne location)"On January 9th, this care now accessed my credit card without my permission and charged a $130 charge. I was not at this location at that time nor was I at any other Care Now location."
— Better Business Bureau (Complaints)"I went in for what I thought was the flu. Did the online checking which is great. Waiting about an hour to be seen. Kevin who did the intake was very nice and sympathetic."
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