Healing Wings and Infectious Disease Clinic - JPS Health Network
Infectious Disease Clinic • Fort Worth, TX
Ratings by platform
- FamilyDentalSac (referencing clinic reviews): 2.8/5
- Better Business Bureau (JPS Health Network overall): 1.4/5
- PissedConsumer (JPS Health Network overall): 1.9/5 (22)
- Yelp (JPS Health Network overall): 2.1/5 (120)
What patients say
Patients praise
- Some patients praise individual doctors for being thorough and knowledgeable
- Staff described by some as friendly, even if the clinic's logistics are seen as problematic
- Helpful in easing HIV-related stigma for some patients
Common complaints
- Significant administrative and organizational issues (e.g., lost medical orders, mismanaged prescriptions, communication failures)
- Long wait times and difficulty scheduling or rescheduling appointments
- Staffing concerns, including perceived unprofessionalism or lack of coordination at the front desk
- Billing disputes and confusion regarding facility fees or insurance coverage
In patients' words
"Staff is super friendly and the Dr was very thorough. But this place is very disorganized... Logistics at this place is an absolute nightmare!"
— Review of JPS Healing Wings & Infectious Disease Clinic"the Ryan White providers, and specifically the JPS Healing Wings clinic and its caring staff, helped ease a lot of my fears about stigma."
— Patient story on Beat HIV Tarrant CountyMore clinics in Fort Worth
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