Rheumatology | Parkview Health
Rheumatology Clinic/Center • Fort Wayne, IN
Ratings by platform
- Parkview Health internal patient experience survey: 4.8 out of 5 (30 ratings)
- Parkview Health internal patient experience survey (for individual provider Heather Roy, NP): 4.9 out of 5 (220 ratings)
- WebMD (for individual provider Dr. David Campbell): 3.0 out of 5 (15 ratings)
- Healthgrades (for individual provider Dr. Jenny Lin): 4.0 out of 5 (4 ratings)
What patients say
Patients praise
- high satisfaction with some individual providers, noted for being kind, patient, and thorough
- positive feedback on explanations of conditions and treatment options from certain doctors
- official Parkview Health internal patient experience surveys show high average star ratings (e.g., 4.8/5) for the department
Common complaints
- difficulty scheduling appointments and long wait times for new patients
- concerns regarding bedside manner, including perceived dismissiveness and rudeness by some providers
- reports of perceived lack of follow-through on promised specialist referrals or treatment plan adjustments
In patients' words
"Do NOT go here!! You'll be Lucky to get into see a doctor in less than 3 or 4 weeks... The receptionist... said they are busy with reschedules and 'things'."
— WebMD patient review"I've never had a physician that is as dismissive as Dr. Campbell... After waiting 3 months to get in and suffering through horrible side effects of medication... I now have severe damage that could have been avoided."
— WebMD patient review"Dr. Lin was kind and patient. I never felt rush whenever I visited. She always found a solution in making me feel better."
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