Rehabilitation Services | Lutheran Hospital | Fort Wayne, IN
Rehabilitation Clinic/Center • Fort Wayne, IN
Ratings by platform
- Vivian Health: 4.5/5 stars (2 reviews (on Vivian Health))
What patients say
Patients praise
- Positive experiences with therapy staff (physical and occupational)
- Reports of professional and friendly nursing and support staff
- Appreciation for cleanliness of the facility
- Effective recovery outcomes for some patients
Common complaints
- Concerns regarding staff response times to call buttons
- Issues with documentation and management of patient pain
- Reports of poor bedside manner and unprofessional behavior by some staff
In patients' words
"I've been in this facility twice now and can say every member of the staff creates one of the best environments to heal and recover in... You can really tell that everyone here truly cares about helping others."
— LocalityBiz Review"I did not appreciate the quality of care and lack of professionalism. For example, my relative would use the call button to receive help to use the restroom. My relative would be waiting on average of 20-25 minutes."
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