HCA Florida Fort Walton-Destin Hospital
Hospital • Fort Walton Beach, FL
Ratings by platform
- CMS (Centers for Medicare & Medicaid Services): 3 out of 5 stars (518 (based on CMS HCAHPS surveys))
What patients say
Patients praise
- Compassionate, empathetic, and attentive staff, particularly in the ICU
- High praise for the expertise of specialists and effective treatment communication
- Strong cleanliness ratings (surpassing national averages)
Common complaints
- Lower than national average performance in nurse and doctor communication
- Concerns regarding timely assistance/response times
- Complaints about long wait times in the emergency department
- Uncertainty or confusion regarding billing and unexpected costs
In patients' words
"This is the worst hospital I've ever been to my whole life. I sat in there for 7 hours waiting on the results of the CT scan that I never even got the..."
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