Fort Walton Beach | HCA Florida Behavioral Health Specialists
Behavioral Health / Psychiatry • Fort Walton Beach, FL
Ratings by platform
- CMS HCAHPS: 3 out of 5 stars (overall hospital rating) (518 completed patient surveys)
- Healthgrades: 64% would definitely recommend
What patients say
Patients praise
- cleanliness of the facility
- some staff described as compassionate and attentive
- positive experiences with specific providers for care management
- recognized for some clinical quality standards like patient safety excellence
Common complaints
- long wait times
- reports of rude or unprofessional staff behavior
- concerns regarding staffing levels and high turnover
- allegations of poor communication from doctors and nurses
- instances of perceived lack of appropriate medical attention
- billing and financial concerns
In patients' words
"The hospital staff are described as professional and compassionate, going above and beyond to ensure patient comfort."
— Wanderlog"negative feedback points out issues with medication administration without consent, misdiagnoses leading to serious health concerns... and billing discrepancies resulting in financial burdens on patients."
— Wanderlog"HCA believes in squeezing as much out of each human on the payroll as possible. Less employees, more patients."
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