Atrium Health Navicent Primary Care Fort Valley
Primary Care • Fort Valley, GA
Ratings by platform
- U.S. News & World Report (for Dr. Crystal L. Brown): 4/5 (based on 15 reviews) (15)
- U.S. News & World Report (for Dr. Freddy Gaton): 5/5 (based on 73 reviews) (73)
- U.S. News & World Report and WebMD (for Dr. Cynthia Giles): 4/5 (based on 42 reviews) and 5/5 (based on 31 reviews) (42 and 31)
- ComplaintsBoard (for Atrium Health Navicent system-wide): 1.0/5 (2 reviews, 3 complaints)
What patients say
Patients praise
- Professionalism and attentiveness in patient care
- Holistic approach to health and patient well-being
- Effective communication and care for diverse populations
Common complaints
- Long wait times to be seen
- Difficulty reaching staff or scheduling appointments
- Concerns regarding billing practices and lack of communication about outstanding debts
- Feeling that staff or providers do not listen well or provide rushed care
In patients' words
"His office is always over booked, you have to wait anywhere from one to two hours before being seen. You can't get in to see any doctor when you need to, you have to make an appointment or just go to the ER."
— Healthgrades review of a provider at the location"I have been trying to reach a doctor or nurse here for over a week for an older relative who goes here. I have called numerous times and left messages and neither of us have heard from them yet."
— WebMD review of a provider at the locationMore clinics in Fort Valley
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