Baptist Health Urology Clinic – Fort Smith - Aquablation
Urology • Fort Smith, AR
Ratings by platform
- Birdeye: 4.7/5 (12 reviews (for Dr. Kyle Basham))
- WebMD: 5.0/5 (2 ratings (for Dr. John Terrell))
- Healthgrades: 3.3/5 (9 reviews (for Dr. Kyle Basham))
What patients say
Patients praise
- Highly professional and skilled surgeons
- Effective clinical outcomes for many patients
- Helpful and attentive bedside manner of specific physicians
- Clear explanations regarding medical conditions and treatment plans
Common complaints
- Difficulty reaching staff via phone
- Delays in receiving callbacks from nurses or office staff
- Perceived lack of personalized patient care in some instances
In patients' words
"Very pleasant Doctor. He takes his time explaining everything to you... Extremely pleased with his treatment."
— Birdeye Review of Dr. Kyle Basham"The only complaint is trying to talk to someone other then reception is almost impossible and when a nurse gets back to you it could take a couple of days."
— LocalityBiz Review"The urology clinic treated us like a number and not a person."
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