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Mercy Clinic Behavioral Health - 74th Street

PsychiatryFort Smith, AR

★★★★☆4.3/522 reviews across 2 platforms

Ratings by platform

  • Birdeye (Mercy Clinic Behavioral Health - 74th Street): 4.3/5 (22 reviews)
  • Vitals (Mercy Clinic Behavioral Health Fort Smith practice rating): 3.5/5 (not stated)

What patients say

Patients praise

  • Staff and providers are described as kind, sweet, understanding, and reassuring
  • Patients report not being rushed and getting appointments quickly/with minimal waiting (per some reviews)
  • Doctors are said to put time/work into care and help patients understand their situation

Common complaints

  • Complaints about unprofessional or condescending/rude receptionist/staff behavior
  • A negative view that patients feel they are not understood or that staff attitude is poor

In patients' words

"“There's not even enough stars in the galaxy for how incredible this place is!... Can't recommend it enough!”"

localitybiz.com review excerpts for Mercy Clinic Behavioral Health - Fort Smith

"“The rude condescending attitude these ladies have is beyond ridiculous. Maybe they need a vaction. ... They for sure very unprofessional and cost the company money”"

localitybiz.com review excerpts for Mercy Clinic Behavioral Health - Fort Smith

"“Each time they call me right back almost as soon as I sit down. I'm not rushed by anyone. They all listen and take their time with me and are always smiling.”"

Vitals.com doctor review for Dr. Rachel R. Fiori (at the Mercy Clinic Behavioral Health - Fort Smith location)

"“I would give them a negative 10 if I could.”"

localitybiz.com review excerpts for Mercy Clinic Behavioral Health - Fort Smith

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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