Fort Smith, AR - PTCOA
Pain Medicine • Fort Smith, AR
Ratings by platform
- Yelp (Brand level): 1.4 out of 5 stars (36 reviews)
- Birdeye: 4.7 out of 5 stars (351 reviews (Company-wide))
What patients say
Patients praise
- some patients report helpful and knowledgeable individual staff members
- positive feedback regarding efficient and attentive care for some individuals
Common complaints
- reports of disorganization in office administration
- complaints regarding medication management and communication
- allegations of unhelpful customer service and unresponsive office management
- concerns about insurance and billing procedures
In patients' words
"PTCOA in Fort Smith, AR is very unorganized and if they don't care for you they will lie about how many pain pills you have for the month..."
— Yelp / MapQuest"I attempted to call the office manager 3 times with no return call... I despise this place"
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