Family Medical Center in Fort Smith
Obstetrics & Gynecology • Fort Smith, AR
Ratings by platform
- Birdeye (aggregating Google reviews) for UAMS Health - Family Medical Center in Fort Smith: 3.4 out of 5 stars (84 reviews)
What patients say
Patients praise
- Some staff members noted as kind and helpful
- Appreciation for individual providers who are perceived as compassionate and attentive listeners
Common complaints
- Issues with administrative follow-through, specifically prescription refills and referral processing
- Complaints regarding communication difficulties with office staff and limited responsiveness on patient portals
- Concerns about the thoroughness of diagnostic testing for complex or non-routine medical issues
- Reports of long wait times and rushed appointments
In patients' words
"Absolutely the best! I've never had a bad experience at UAMS, they are always kind and helpful. Dr. Lane is wonderful! He is such a caring, compassionate person and takes time to listen to any concerns I may have regarding my health issues."
— Patient Review (Birdeye)"Our experience with this medical office has been extremely disappointing. My wife has been without her prescribed medication for almost two weeks due to repeated failures from this office to process a simple refill. The pharmacy has provided us with proof that multiple refill requests were sent, yet the office continues to claim they never received them."
— Patient Review (Birdeye)More clinics in Fort Smith
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