A Surgical Clinic of Central Arkansas You Can Trust - Baptist Health
General Surgery • Fort Smith, AR
Ratings by platform
- Birdeye (Baptist Health Surgical Clinic-Lexington Ave): 4.0 out of 5 stars (6 reviews)
- Baptist Health - Fort Smith (Hospital-wide): 3 out of 5 stars (1,607 patients surveyed)
- Baptist Health Urgent Care (Fort Smith): 4.7 to 4.8 out of 5 stars (729 to 1,545 reviews)
What patients say
Patients praise
- High praise for clinical care quality, specifically from surgeons and nursing staff
- Patients frequently describe staff as caring, knowledgeable, and helpful
- Positive experiences reported regarding bedside manner and patient-centered treatment
Common complaints
- Occasional complaints regarding administrative professionalism and wait times
- Some patient reports of discriminatory or dismissive behavior from staff
- General hospital patient satisfaction in the area is mixed, with areas for improvement in doctor communication and responsiveness
In patients' words
"Best place to go to get your wound changed best doctors the nurses they are my heroes I love them"
— Birdeye patient review"Surgery went well staff at clinic could be more professional and less discriminative."
— Birdeye patient review"Mark Gibbs was a great surgeon.. he is so down to earth.. u can talk to him about ne of ur concerns.. and he will listen intently... I would definitly give him a 10 on the rating scale."
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