Mercy Gastroenterology - Fort Smith Tower West
Gastroenterology • Fort Smith, AR
Ratings by platform
- Birdeye: 1.8 out of 5 stars (12 reviews)
- Yelp: 1.0 out of 5 stars (1 review)
- WebMD/Vitals (for individual providers like Dr. Richardson/Joseph): 4.0 out of 5 stars (27 ratings)
What patients say
Patients praise
- Some patients reported satisfactory experiences with colonoscopy procedures
- Instances of positive interactions with nursing staff
- Appreciation for physicians when thorough care was perceived to be provided
Common complaints
- Poor bedside manner and perceived rudeness
- Perceived lack of attentiveness or feeling rushed during appointments
- Frustration regarding diagnostic delays or failure to provide clear answers
- Concerns over staff communication and follow-up on test results
- Allegations of not taking patient medical history or concerns seriously
In patients' words
"His bed side manor is terrible, he has been know to curse in the office to me. I am looking for a better Gastroenterologist"
— Patient review of Dr. Jacob Joseph (WebMD)"First, it's truly sad, how many bad reviews Mercy of Fort Smith has... Yong Ounpraseuth, APRN... it was obvious she was disinterested and wanted me in and out, in under 3 minutes."
— Patient review (Birdeye)"The nurses was amazing I was treated like royalty. I had no questions for the Doctor but he did ask if I had any concerns. I would recommend him and his staff."
— Patient review of Dr. Derrick Richardson (Vitals)More clinics in Fort Smith
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