Women's Health & Pregnancy - 375th Medical Group - Tricare
Women’s Health • Fort Scott, KS
Ratings by platform
- Birdeye: 2.2 / 5 stars (25 reviews)
What patients say
Patients praise
- Some patients describe staff as kind, caring, and professional
- Appreciation for the convenience and quality of care received from specific providers at the facility
Common complaints
- Administrative and bureaucratic hurdles, including difficulty scheduling appointments for non-emergency issues
- Widespread concerns regarding Tricare billing errors, coverage denials, and confusion over "other health insurance" flags following the transition to TriWest
- Long wait times and challenges with patient record management and access
- Concerns from beneficiaries regarding the disruption of care for pregnant women and new mothers due to systemic insurance issues
In patients' words
"Called recently to make an appointment... because I used the wrong terminology... they would not make an appointment and referred me to the ER. If you need more than a bandaid or a pill you’re up the creek."
— Birdeye user review"I love this medical clinic. They are kind, caring, and professional. They explain things to you and don't quickly push you out the door."
— Birdeye user review"Within months of the transition to TriWest, problems were already apparent: Pregnant women and new mothers saw their care disrupted; veterans received massive bills for previously approved and paid claims; and providers went months without reimbursement."
— NBC News report regarding nationwide Tricare/TriWest transition issuesMore clinics in Fort Scott
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