OrthoKagan Orthopedic & NeuroSpine Institute Of Fort Myers FL
Orthopedics • Fort Myers, FL
Ratings by platform
- Birdeye / Official Website: 4.9/5 (847 reviews (Birdeye) / 573 reviews (Official Website))
- Healthgrades (via Birdeye): 4.4/5 (18 reviews)
- Vitals and Zocdoc: 3.4/5 (Vitals) / 4.76/5 (Zocdoc) (Not explicitly specified total across all profiles)
What patients say
Patients praise
- Highly professional and knowledgeable medical staff and surgeons
- Compassionate and thorough care from providers who take time to explain diagnoses
- Modern and clean facility environment (noted by some)
- Efficient and responsive service for some patients, including convenient on-site diagnostics
Common complaints
- Long wait times for appointments and procedures
- Difficulties with scheduling and rescheduling appointments
- Poor communication regarding insurance authorization and financial disclosures
- Frustration with office staff responsiveness and administrative processes
- Occasional complaints about facility cleanliness
In patients' words
"Excelente atención del Dr y sus empleados, congratulation !! My appreciation to you guys !!"
— Birdeye Review"One of the worst clinics I ever had to work with. They’re just money gouging people. They weren’t clear about any financial disclosures... It is extremely difficult to get an appointment here."
— LocalityBiz Review"If you want to spend hours waiting then this the Dr for you . If you like rude nurses and staff then this is the Dr for you !"
— Birdeye/Healthgrades Review"This is the first doctors office in SWFL that is organized, and friendly. From the staff, to the Dr's, they're all amazing!"
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