Fort Myers - United Digestive
Gastroenterology • Fort Myers, FL
Ratings by platform
- Vitals: High physician ratings (e.g., individual doctors often rated 4.6 to 4.9/5 stars) (Varies by provider (e.g., hundreds of reviews for some))
- LocalityBiz/General Aggregate: Mixed/Negative (e.g., 1-star ratings noted in some aggregate reviews) (Not specified (limited sample in search results))
What patients say
Patients praise
- Physicians are frequently praised for being attentive, professional, thorough, and easy to talk to
- Patients appreciate doctors who listen and explain conditions clearly
- Some staff members are noted as professional and efficient
Common complaints
- Difficulty reaching staff and poor communication/follow-up
- Challenges with administrative processes and record-keeping since joining a larger corporate network
- Frustration with out-of-state customer service centralization
In patients' words
"This practice is owned by a United Digestive Health out of Atlanta. I have no complaints about my doctor but he is retiring. The record keeping is atrocious. ... It's impossible to reach anyone live. Go somewhere else."
— LocalityBiz Review"Dr Fernandez is outstanding! He is never in a rush, sits and talks to you face to face. Not in a computer! Caring, empathetic, smart and concerned for your ..."
— Yelp Review"Dr Barth was patient and helpful to me. ... I felt confident in her expertise."
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