Primary Care & Family Medicine | Novant Health
Primary Care • Fort Mill, SC
Ratings by platform
- WebMD, Yelp, Better Business Bureau (BBB): Average ratings for specific clinics often hover around 4 out of 5 stars on some platforms, though aggregate organizational ratings are lower (Varies significantly by platform; individual providers may have few reviews, while the larger health system has many aggregate complaints)
What patients say
Patients praise
- Physicians noted for listening and not rushing appointments
- Helpful and thorough bedside manner, particularly in specialty care like OB/GYN
- Professional and knowledgeable staff experiences
Common complaints
- Difficulty reaching office staff by phone or getting return calls
- Complaints regarding billing, overbilling, and lack of billing detail
- Occasional reports of poor patient-provider communication or demeanor
In patients' words
"I can't get anyone to answer the phone or call me back from the Indian Land location"
— WebMD review"Dr. Jon was extremely helpful and worked closely to help determine any potential issues i had and most importantly, he listened to my thoughts and concerns!"
— Yelp review"Warning: do not use Novant Hospital or you will be subjected to overbilling with no explanation and nobody to contact."
— BBB review for Novant Health, Inc.More clinics in Fort Mill
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