Expert Orthopedic Care in Fort Mill | OrthoCarolina | Locations |
Orthopedic Care • Fort Mill, SC
Ratings by platform
- Birdeye/Google: 4.9/5 stars (34 reviews (for a specific provider at this location))
- Yelp (brand-wide): 2.4/5 stars (360 reviews (OrthoCarolina brand-wide))
What patients say
Patients praise
- Knowledgeable, professional, and compassionate providers
- Effective communication regarding treatment plans and procedures
- Efficient check-in/check-out processes and friendly office staff
- High quality of care for surgeries and physical therapy recovery
- Clean, convenient, and well-maintained facility
Common complaints
- Lacking administrative and billing communication
- Concerns regarding billing processes and payment disputes
- Dissatisfaction with corporate customer service policies
- Reports of long wait times or scheduling issues in broader network reviews
In patients' words
"Great service from start to finish. Building is beautiful and clean with plenty of staff were efficient and friendly... I have nothing negative to note about my experience here."
— Patient review (LocalityBiz)"The billing system for OrthoCarolina is the worst that I've ever dealt with... There seems to be a major disconnect between the billing department and the actual facility."
— Customer complaint (BBB)More clinics in Fort Mill
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