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Urgent Care - Find a Service - Holy Cross Health

Urgent CareFort Lauderdale, FL

★★★☆☆3.1/570 reviews across 1 platforms

Ratings by platform

  • Yelp/Yahoo: Approximately 3.0 to 3.1 out of 5 stars on Yelp/Yahoo for the Urgent Care location (70 reviews on Yelp)

What patients say

Patients praise

  • Efficient and quick service at urgent care locations compared to emergency rooms
  • Professional, attentive, and caring medical staff, including nurses and physicians
  • Helpful and pleasant administrative staff in many instances
  • High patient satisfaction with the quality of medical diagnosis and treatment received

Common complaints

  • Reports of rude, dismissive, or unprofessional staff at front desks and in doctor offices
  • Complaints regarding billing errors, confusing charges, and difficulties with co-pays
  • Concerns about communication gaps between medical staff and patients regarding treatment plans or prescriptions
  • Specific instances of perceived lack of compassion or inadequate patient care in hospital settings

In patients' words

"Once I was called to the back, everyone from the nurse, doctor, and radiologist were extremely professional and kind. Again, an overall exceptional experience!!!!"

Beautihost Review

"It is a shame to... In these last few years this Hospital is an embarrassment... I must say I am very disappointed && disgusted mainly lack of professionalism AND billing especially the split payment."

Better Business Bureau Review

"Everyone was pleasant and caring, and Dr Hassan took time to discuss my illness and explain everything."

Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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