Holy Cross Medical Group - Endocrinology & Adult Medicine
Endocrinology • Fort Lauderdale, FL
Ratings by platform
- Official Holy Cross Health Site: 4.9 out of 5 (278 ratings)
- Birdeye (Google reviews): 1.9 out of 5 (22 reviews)
- Ratings.MD (Verified Patient Surveys): Not explicitly stated as a single score (aggregate based on 1,556 ratings) (1,556 ratings)
What patients say
Patients praise
- High praise for physicians for being caring, knowledgeable, attentive, and thorough
- Doctors are noted for taking time to listen and explain healthcare plans clearly
- Patients feel comfortable and well-cared for during visits
- Highly recommended medical professionals
Common complaints
- Reports of rude, unprofessional, or careless front-desk staff
- Difficulties with scheduling appointments, including long wait times for appointments and overbooking issues
- Parking restrictions at the facility
In patients' words
"Dr. Thompson is fantastic. She is not the problem problem is that the office Over book and they’re taking an appointment appointments for February 2027 and your front end people are lousy. You need to do a better job in choosing people that are more customer centric... I love Dr. Thompson that’s why I put up with a lot of foolishness from her staff"
— Ratings.MD (Verified Patient Review)"She is an exceptional doctor. I couldn’t have asked for anyone more caring, intelligent and compassionate. She spent time to understand me and explain exactly what steps needed to be taken."
— Ratings.MD (Verified Patient Review)"The ladies in the front are so mean. I have never been to a doctor's office and been treated like this. The moment I entered the door... they each looked me up and down as if I was a scarecrow. The office was completely empty, 5 ladies behind the glass desk and no one said hello."
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