Fort Lauderdale Behavioral Health Center
Behavioral Health • Fort Lauderdale, FL
Ratings by platform
- Glassdoor: 2.3/5 (Employee ratings) (22 employee reviews)
- Pompano Guide: Consistently poor/lowest possible rating mentioned in user reviews (175+ reviews mentioned in source)
What patients say
Patients praise
- Some reviews note the potential availability of specialized behavioral health services, though these are frequently overshadowed by negative experiences
Common complaints
- Poor communication with families, including staff hanging up on calls or failing to return messages
- Reports of rude, unprofessional, or intimidating staff behavior towards patients and families
- Concerns regarding facility cleanliness and maintenance (e.g., reports of dirt, smells)
- Negative experiences with the Baker Act process and perceived lack of transparency in treatment and discharge decisions
- Long wait times despite scheduled appointments
- Allegations of inadequate patient care or lack of helpful support
In patients' words
"I join the long list of negtive reviews, one star rating too high but the lowest I can choose - negative 10 more accurate. Per the other 200+ reviews - do NOT to send anyone who needs legitimate mental health services to this place."
— Birdeye review platform"This is thee absolute worst place to send your child for help. They do not help the children, the phone mysteriously hangs up every time you try to get information... The supervisors do NOT return calls."
— Pompano Guide listing"A recurrent theme is a climate of fear or intimidation for some patients, compounded by reports of bullying, fights, and situations that feel unsafe."
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