Northern Light Cardiology
Cardiology • Fort Kent, ME
Ratings by platform
- Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) via Momentary Labs: 4 out of 5 stars (126 patient surveys)
- Google Ratings (via Nursa): 3.1 out of 5 stars (50 reviews)
- Healthgrades (Cardiology-specific): 3.5 out of 5 stars (not explicitly stated)
What patients say
Patients praise
- generally high patient recommendation rates for the overall hospital (78%)
- strong nurse and doctor communication scores compared to national averages
- cleanliness of the facility rated above national average
Common complaints
- reports of poor communication and neglect in specific departments (e.g., psychiatric, OB/GYN)
- general concerns regarding facility management and labor violations
In patients' words
"The hospital's top strength is nurse communication, with 88.0% of patients reporting that nurses always communicated well... 87.0% of patients felt that doctors always communicated effectively."
— Momentary Labs (citing CMS HCAHPS data)"I have never had a worse experience during an inpatient stay in my life. I had no problem with the nurses and cna's, but my provider never actually paid attention to what I was saying and experiencing."
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