Forrest City Medical Center: Primary and Emergency Care
Family Medicine • Forrest City, AR
Ratings by platform
- Rehab.com: 2.66/5 (105 reviews) / emergency ER criticism (105 reviews (as shown on page))
- HealthGrades: Patient Experience Rating: 61% (6% lower than national average) (Not stated in provided snippet)
- HospitalCompare.io: Overall rating of 86 out of 100 (patient survey questions) (Not stated in provided snippet)
- Vivian Health: 4 rating (5 reviews) (5 reviews)
- US News (Doctors/Patient Experience): Patient Experience: 4/5 (48 Reviews) (48 reviews)
- MedicareList.com (survey results): Patients’ Experience Survey shows: Willingness to Recommend: 55% (definitely yes) and 36% (probably yes) (No/unsure remainder) (Not stated in provided snippet)
What patients say
Patients praise
- Care described as compassionate/caring in some ER experiences
- Friendly staff and nice doctors (employee/reviewer perspective on Vivian)
- Communication and discharge information often reported as strong in MedicareList survey breakdowns (e.g., doctor communication, discharge info)
Common complaints
- Emergency department slowness and perceived lack of responsiveness
- Dissatisfaction with staff compassion/empathy and dismissive behavior
- Pain management issues/insufficient pain relief in at least one ER review
- Poor patient experience themes such as slow help/responsiveness, medication explanation gaps, and limited care-transition understanding
In patients' words
"“I am beyond disturbed and disappointed by the treatment my grandfather and our family received in the ER tonight.”"
— Rehab.com review excerpt (Forrest City Medical Center)"“The emergency room is a joke! I can not believe how slow and inept they are”"
— Rehab.com page excerpt showing ER criticism"“I visited ER with a kidney stone recently. Everyone was very compassionate and caring… they helped me very quickly.”"
— MapQuest page excerpt that includes Yelp review text"“Horrible ER experience. In the ER for 6 hours…”"
— MapQuest page excerpt that includes Yelp review text"“Small hospital with few nurses…” (and mentions transfers/gang shootings)"
— Vivian Health review excerpt (staff perspective)More clinics in Forrest City
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