Forest Urgent Care
Urgent Care • Forest Hills, NY
Ratings by platform
- Official Website: 4.94/5 (271)
- Zocdoc: 4.98/5 (41)
- Tebra: 4.93/5 (118)
- Yahoo Local: 4.0/5 (154)
What patients say
Patients praise
- Efficient and quick service
- Compassionate, thorough, and professional doctors, particularly Dr. Waiho Lum
- Clean and well-maintained facility surroundings
- Helpful and polite nursing and administrative staff
Common complaints
- Concerns regarding billing practices and unexpected fees
- Issues with patient privacy and exam room etiquette
- Reports of long wait times
- Occasional dissatisfaction with clinical outcomes or lack of resolution for symptoms
- Reports of unprofessional or dismissive staff interactions
In patients' words
"Dr. Lum patiently listened to me, assessed my symptoms and changed my medication regimen. I have not had any symptoms since and I am very grateful!"
— Patient Testimonial via Official Website"Doctor Waiho Lum left the door wide open during my examination and let the entire office staff see my sores."
— Yahoo Local Review"I was told I didn't have to pay a visit fee... After I received both vaccination I was told I had to pay $35 visit fee... I would only go here if I needed care."
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