Forest Hills, 69-40 Austin Street, NY - Summit Health
Primary Care • Forest Hills, NY
Ratings by platform
- Birdeye: 2.1 out of 5 stars (40 reviews)
What patients say
Patients praise
- Some positive feedback regarding individual doctors being helpful or professional
- Some staff members described as nice
Common complaints
- Difficulty reaching the office by phone
- Long wait times for scheduled appointments
- Issues with billing, unexpected charges, and administrative errors
- Reports of poor communication and rescheduling issues
- Concerns about staff language proficiency
In patients' words
"Got a bill many months later... When I kept questioning her why the bill is 8 month later, she kept making up more lies. Ended up paying for some bogus lie cause they threaten me that they will send my bill to a collection agency."
— LocalityBiz user review"Never answered the phone.It takes you somewhere else.So you can't even reschedule.Cancel make an appointment."
— Birdeye user review"Went in for a 1:45 appointment it’s now 3:30 and the receptionist decided to check me in just now. Made me wait after signing all the forms necessary and not even an apology"
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