Forest Hills - New York Cancer & Blood Specialists
Oncology • Forest Hills, NY
Ratings by platform
- Yelp/MapQuest (Forest Hills location): 3.0/5.0 (2 reviews (Yelp/MapQuest))
What patients say
Patients praise
- High praise for individual physicians' expertise, compassion, and thoroughness
- Patients appreciate clear explanations of treatment plans
- Some patients report pleasant and efficient experiences with specific doctors and nurses
Common complaints
- Significant issues with administrative staff responsiveness and professionalism
- Repeated complaints regarding billing errors, fraudulent charges, and difficulty reaching the billing department
- Long wait times and lack of clear communication from office staff
- Occasional reports of substandard medical care or clinical experiences
In patients' words
"The doctors in the system are amazing! They are top notch. Why I will not go back is because of the office staff. Can never reach billing, not even my insurance company can reach them!"
— Yelp/MapQuest Review"Office issued a bill for services I either did not receive, did not authorize or was not informed of beforehand... Office is highly unprofessional and took over 3 weeks to return countless messages and voicemails regarding this situation."
— BBB ComplaintMore clinics in Forest Hills
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