Eye Doctors in Fond du Lac | Family Focus EyeCare
Ophthalmology • Fond du Lac, WI
Ratings by platform
- Official Website: 4.8 out of 5 stars (495 reviews on official website)
- Birdeye: Not explicitly stated (average rating context) (630 reviews)
- Facebook: 94% recommend (48 reviews)
What patients say
Patients praise
- Friendly and helpful staff
- Thorough and educational eye exams
- Accommodating and caring environment even for non-registered patients
- Effective assistance with frame selection and fitting
Common complaints
- Complaints regarding unprofessional staff behavior
- Concerns about emergency appointment availability and wait times
- Issues with insurance acceptance for specific urgent care needs
In patients' words
"I cannot express in a short review how wonderful my experience was. Every interaction from reception through my eye exam was sensational. This may be the best healthcare experience I have ever had."
— Official Website Review"Poor customer service during an emergency... I called to get an appointment because my primary care provider said I should get in immediately for floaters in my right eye. First, they offered me an appointment a week away. Then, I was told they didn’t accept my medical insurance."
— Birdeye ReviewMore clinics in Fond du Lac
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