Family Dentistry & Orthodontics - Fond du Lac
Dentistry • Fond du Lac, WI
Ratings by platform
- Dental Associates internal/Press Ganey reporting: 4.4/5 (749 reviews)
- Mr Product Reviews: 2.0/5 (Not specified (referenced as average rating))
What patients say
Patients praise
- Convenience of complete care (general, orthodontic, pediatric) under one roof
- Friendly, welcoming staff reported by some patients
- Ability to schedule same-day appointments for urgent needs
- Positive feedback on specific dentists' explanation of procedures and patient-centered care
Common complaints
- Inconsistent communication regarding appointments
- Difficulty reaching staff or surgery department, often hitting voicemail
- Specific complaints regarding failed procedures like root canals
- Concerns over customer service and perceived lack of pain management support
In patients' words
"Dr. Zietz was exceptionally understanding, explained all options, and was caring and got the job done efficiently and gently. His assistant was thorough and explained what was going to happen and the end result, and helped set up next appointments."
— BestProsInTown"They were told one thing over the phone when making the appointment, but the outcome was different. This inconsistency in communication can be frustrating for patients."
— Mr Product ReviewsMore clinics in Fond du Lac
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Fond du Lac - Orthopedic Sports Medicine Specialists (OSMS)
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SSM Health Fond du Lac Regional Clinic
Patients praise: Approachable and helpful providers, nurses, and technicians · High satisfaction with individual practitioners (often rated 4.8-4.9/5).
Fond du Lac - Orthopedic Sports Medicine Specialists ...
Patients praise: High overall satisfaction noted for the organization's broader practice (OSMS) · Appreciation for compassionate, family-oriented care from providers.
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