Behavioral Health Services
Behavioral Health • Fond du Lac, WI
Ratings by platform
- Birdeye (aggregating Google reviews) for St. Agnes Hospital Behavioral Health: 3.3 out of 5 stars (based on 12 reviews) (12 reviews)
- Recovery.com for Community Medical Services Fond du Lac: 4.5 out of 5 stars (based on 110 reviews) (110 reviews)
- Fond Du Lac County Acute Psych Unit (via hospitalsandclinics.net): 2.2 out of 5 stars (Google rating) (not explicitly stated total count, referred to as 3(8))
What patients say
Patients praise
- appreciation for kind and helpful nursing staff
- praise for effective therapists in the office
- satisfaction with accessible care services
Common complaints
- reports of rude staff communication over the phone
- concerns regarding inconsistent or inadequate follow-up care instructions
- negative patient experiences impacting mental health condition negatively
- unprofessional cancellation of appointments without warning or explanation
In patients' words
"Fond Du Lac Wisconsin behavioral health department Is amazing to work with. Shannon, the RN is always very kind and helpful..."
— Review on Birdeye/Google for St. Agnes Hospital Behavioral Health"A love one of mine had a terrible experience here. Nurses are extremely rude over the phone. Make the individual feel worse than they already do."
— Review on Birdeye/Google for St. Agnes Hospital Behavioral Health"My grandma almost died in the care of the acute unit and my mom has had nothing but bad experiences there that just made her problems worse."
— Facebook comment regarding Fond du Lac County Acute Psych UnitMore clinics in Fond du Lac
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