Main Street Radiology | Downtown Flushing Medical Imaging
Radiology • Flushing, NY
Ratings by platform
- Yelp: 3.3/5 (370)
What patients say
Patients praise
- Friendly staff (specifically mentioned by some patients)
- Efficient and helpful in some instances
- Compassionate care during tests
- Accommodating of specific patient needs (e.g., wheelchair access)
Common complaints
- Poor front desk/customer service (unprofessional, disorganized, rude)
- Billing issues (double charges, collections on paid bills, confusion)
- Long wait times
- Unprofessional technician conduct
- Difficulty obtaining medical results
In patients' words
"Fraudulent billing practices, double charges on every visit and started collections on a bill already paid."
— Unilocal Review"The front desk is extremely unprofessional and disorganized. They don't know how to properly schedule appointments or offer... absolutely unacceptable experience."
— Yelp Review"The staff was really wonderful and everything was done in a timely manner. They really put my mind at ease."
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